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Getting support


There are two different ways of getting support for potfit:

1. Using the potfit mailing list

You can subscribe to the list via the web interface.

potfit-users

This mailing list is for general discussion on potfit. Here you can post your questions, discuss with other users, request new features, submit bug reports, …

Subscribers to this mailing list can review their subscription settings here.

View list archive

2. Via the GitHub page

The https://github.com/potfit/potfit page provides an issue tracker which may also be used to submit general questions, help requests or bug reports.


How to request help

When asking for help please provide as much information as possible. This includes:

  • Used operating system
  • Used potfit version
  • Which compiler has been used with which math library
  • Which potfit options are enabled (include the compile command if usure)
  • Error message or detailed description of what is wrong/not working

If possible you may also provide the used input files, which usually helps a lot.

contact.1515602653.txt.gz · Last modified: 2018/01/10 17:44 by daniel